Our law firm has extensive and specialized experience in the management and recovery of overdue claims.
Our experience combines the management of large volumes of cases and debtors, with a tailored approach to claims from transactions that require specialised planning and high quality legal treatment. In this context, we act on behalf of our clients, among others, in the following areas:

• Receivables from retail banking products
• Receivables from mortgage products
• Receivables from business loans
• Receivables from utility bills
• Receivables from commercial transactions against individuals
• Receivables from commercial transactions against the public sector or legal persons of the public sector
• Litigation of claims under the institutions of bankruptcy law and corporate reorganisation law

Our law firm has advised creditors on the assertion of their claims and debtors on the defence against actions against them. This two-sided experience allows us to understand how all the factors involved in the claims process act and react and enables us to orient ourselves more easily and advise our clients appropriately on the best and most effective course of action in each case.

Our law firm has achieved and maintains significant ongoing partnerships in the field of recoveries, some of which are listed immediately below:

• National Bank of Greece

Our law firm acts on behalf of the National Bank of Greece for the extrajudicial and judicial recovery of its overdue financial claims arising from the bank's loans

• DoValue

Our law firm acts on behalf of doValue, for the recovery of overdue financial claims assigned by banks.

• Bank of Attica

Our law firm acts on behalf of the Bank of Attica for the extrajudicial and judicial recovery of its overdue financial claims, which arise from the bank's loans.

• PPC - Public Power Corporation SA

Our law firm acts on behalf of the PPC for the extrajudicial and judicial recovery of its overdue financial claims arising from electricity bills.

• GOLD GUIDE S.R.O.

Our law firm acts on behalf of the company GOLDEN GUIDE S.A., for the extrajudicial and judicial recovery of its overdue financial claims, which arise from project contracts for advertising services.

• Siemens Greece

Our law firm acts on behalf of the companies of the Siemens Greece Group for the extrajudicial and judicial recovery of their overdue financial claims arising from commercial transactions.

• ASSOCIATION CRETA FARM FOOD S.R.O.

Our law firm acts on behalf of the company CRETA FARM FOODS S.A. and its affiliated companies, for the extrajudicial and judicial recovery of their overdue financial claims, which arise from commercial transactions of the company with companies and private sector entities.

• BITROS Group

Our law firm acts on behalf of the companies of the group BITROS SYMPETOCHIKI S.A., a company listed on the Athens Stock Exchange, for the extrajudicial and judicial collection of their overdue financial claims arising from commercial transactions.

Our law firm has assembled a team of qualified lawyers of which we are proud, combining long and high-level professional experience and competence.

Our attorneys not only monitor but also formulate the case law regarding the recovery of claims and have outstanding experience in auctions and enforcement in general.

In order to provide effective support in the provision of our services, we have established a team of paralegals who assist in the processing of out-of-court work. This team consists of regularly paid associates and an additional number of permanent associates depending on the needs from time to time.

In each new partnership, our law firm establishes a separate support team, under the supervision of the Head of Recoveries, for the effective performance of the services entrusted to us.

Throughout our presence in the field of legal services, we have developed a reliable and proven network of lawyers and bailiffs throughout the country, with partners who have long-standing professional relationships with us, so that we are able to act with speed and efficiency throughout Greece.

Technology is a powerful ally in the quality and timely delivery of our recovery services. That is why we have invested in acquiring cutting-edge technology equipment and software that facilitates and supports our work. At the same time, we have devoted a lot of time and energy to better customize our systems and create bespoke applications for the exclusive use by our law firm.

The information system "Legal Affairs" is a specialized system for the management of cases of overdue and disputed debts of financial institutions, large organizations and other entities.

The main features of the software are its friendly and easy-to-use interface, its smart architecture that makes it adaptable to the needs of the client and its principals, its rich collection and legal management processes and its excellent communication with major banking and information systems.

In particular, the main features of the software are:

• Client characteristics
• Categories of client cases
• Specific part of the system for the management of clients' input/output files
• Collection activities by client and case category
• Matching collection activities according to the specifications of the clients
• Legal activities
• Matching of legal activities according to the specifications of the clients
• Management of case assignments at the level of telephone - legal actions
• Management collection actions
• Management of legal actions
• Management of client input - output files
• Automated creation of bills of lading / payment orders / other newsletters forms
• Reports
• Management of auxiliary elements that assist in its flexible operation
• Management of security data concerning operators/workgroups and software access levels
• Automated update procedures for meeting deadlines, monitoring work in progress and daily updates through reports
• Aids to organize planned tasks - deadlines
• Attachment of documents in electronic format
• Ability to interface with a call centre or dialer
• Web interface
• Ability to work remotely
• Unlimited number of operators

LawPlus is the integrated product of ORBIT S.A. for the organization of law firms, offices and legal departments of companies and organizations. It includes:

• Management of cases with full details of their actions and expenditures, their history, their trials and decisions, their documents, etc.
• Organizing the actions of the partners required for each case in their personal agenda.

Our law firm maintains an integrated information system in which all portfolio actions are recorded on a daily basis and in detail, for the information of our client, at the frequency and in the manner indicated by the client. In particular:

• Recording on a daily basis of all communication actions, such as the number of calls, the result of calls (e.g. promise or refusal to pay, unknown, etc.).
• Daily recording of all legal actions, such as filing of pleadings, issuance of decisions, enforcement actions, etc.
• Sending informative reports in electronic or printed form, with content indicated by the Originator.

In the execution of the mandate, our law firm and the personnel we will use will always take into account the rules of conduct governing the relationship of the Entity with its clients, the high quality level of services it provides, as well as its respective procedures and the rules of conduct of its employees, as well as any other regulatory provisions governing the relationship of the Entity with its clients.

The law firm's communication with debtors will be in accordance with the principles of professional ethics, the Code of Lawyers and the Code of Conduct of the legal profession, as well as with decency, transactional responsibility, honesty in communication, transparency, respect for personality, privacy, health, safety, bank secrecy and contractual and financial freedom.